Terms and Conditions
These Terms and Conditions constitute a legally binding agreement between you and MaxFate Private Limited. Please read them carefully before availing the services of Drishti Astro.
1. Parties to the Agreement
These Terms and Conditions ("Terms") constitute a legally binding agreement between MaxFate Private Limited, a private limited company incorporated under the Companies Act, 2013 ("Company", "we", "us", "our"), operating the Drishti Astro platform (also referred to as Drishti Clarity Lab), and the individual or entity accessing or using the services provided thereon ("User", "you", "your"). By accessing the platform or availing any service, you represent that you have read, understood, and irrevocably agree to be bound by these Terms and all applicable laws and regulations of India.
2. Eligibility
To access and use our services, you must: (a) be at least eighteen (18) years of age; (b) have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872; and (c) not be barred from receiving services under any applicable law. Persons below the age of eighteen (18) may access services only with the prior and active consent of a parent or legal guardian, who shall be deemed to have agreed to these Terms on their behalf.
3. Nature of Services
3.1 Description
Drishti Astro provides Vedic astrology-based analytical reports, career and life guidance, and related digital content (collectively, "Services"). These Services are generated on the basis of birth details provided by the User and are intended solely for guidance, informational, and educational purposes.
3.2 Not Professional Advice
The Services provided by the Company do not constitute professional advice of any nature, including but not limited to financial, medical, legal, psychological, or career counselling advice. Users are strongly advised to seek qualified professional guidance before making any significant life decisions. The Company expressly disclaims any liability for decisions made in reliance solely on the Services.
3.3 No Guarantee of Outcomes
Astrological interpretation is a traditional knowledge system; predictions and guidance are inherently probabilistic and subjective. The Company makes no warranties or representations as to the accuracy, completeness, or reliability of any astrological analysis or report. Individual outcomes may vary significantly.
4. User Obligations
- ●Provide accurate, complete, and current birth data and personal information as required for service delivery
- ●Use the Services solely for personal, non-commercial purposes unless otherwise expressly agreed in writing
- ●Refrain from reproducing, distributing, or commercially exploiting any content or reports generated by the platform
- ●Not attempt to gain unauthorised access to any part of the platform, its servers, or associated systems
- ●Not use the Services for any unlawful, harmful, threatening, abusive, harassing, or otherwise objectionable purpose
- ●Comply with all applicable laws and regulations of India, including but not limited to the Information Technology Act, 2000
5. Intellectual Property Rights
All content on the Drishti Astro platform, including but not limited to text, graphics, logos, icons, images, audio, video, reports, and software, is the exclusive intellectual property of MaxFate Private Limited and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable intellectual property laws. The User is granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the platform content strictly for personal, non-commercial use. No licence or right, express or implied, is granted to the User for any other purpose. Any unauthorised reproduction, modification, distribution, or commercial exploitation of our intellectual property is strictly prohibited and shall attract legal consequences.
6. Payment and Billing
6.1 Pricing
All prices listed on the platform are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless expressly stated otherwise. The Company reserves the right to revise pricing at any time without prior notice; however, confirmed orders shall be honoured at the price prevailing at the time of order placement.
6.2 Payment Processing
Payments are processed through third-party payment gateways. The Company does not store card details or sensitive payment instrument information on its servers. By making a payment, you agree to the terms of the relevant payment gateway. In case of payment failure or dispute, please contact us at drishti@maxfate.com.
6.3 Invoicing
A digital invoice or receipt shall be issued to the registered email address upon successful payment. In compliance with the Consumer Protection (E-Commerce) Rules, 2020, all transactional information shall be maintained and made available to the User on request.
7. Cancellation and Refund
Cancellation and refund requests are governed by our Refund and Cancellation Policy, which is incorporated herein by reference and available at /policy/refund-policy. Users are advised to review the same before making a purchase.
8. Limitation of Liability
To the fullest extent permissible under applicable law, MaxFate Private Limited and its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with: (a) the use of or inability to use the Services; (b) any reliance placed on the content or reports provided; (c) unauthorised access to or alteration of your data; or (d) any other matter relating to the Services. In jurisdictions where limitation of liability for certain damages is not permitted, our liability shall be limited to the maximum extent permitted by law. In no event shall the Company's total aggregate liability exceed the amount paid by the User for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless MaxFate Private Limited, its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgements, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Services, including but not limited to your submissions, any use of the Company's content other than as expressly authorised herein.
10. Force Majeure
The Company shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, strikes, lockouts, governmental actions, war, civil unrest, failure of third-party service providers, or disruption of telecommunications or internet infrastructure.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of India. Prior to initiating legal proceedings, the parties agree to attempt resolution through good-faith negotiation for a period of thirty (30) days.
12. Grievance Officer
In accordance with the Consumer Protection Act, 2019, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Company has designated a Grievance Officer to address User complaints:
Grievance Officer: Manvendra Chaudhary Designation: Chief Marketing Officer, MaxFate Private Limited Email: cmo@maxfate.com
The Grievance Officer shall respond to complaints within forty-eight (48) hours and endeavour to resolve the same within thirty (30) days of receipt.
13. Severability and Waiver
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms, and the remaining provisions shall continue in full force and effect. The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
14. Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy, and Disclaimer, constitute the entire agreement between you and MaxFate Private Limited with respect to the subject matter hereof, and supersede all prior or contemporaneous communications, representations, warranties, and agreements, whether written or oral.
15. Amendments
The Company reserves the right to amend these Terms at any time by posting the revised Terms on the platform. Material changes shall be communicated to registered Users. Your continued use of the Services after the effective date of such changes shall constitute your acceptance of the revised Terms.
For questions, contact drishti@maxfate.com