Account and Data Deletion
How to delete your Drishti Astro account and the personal data held against it, what is removed immediately, and what MaxFate Private Limited is required by law to retain.
1. Who This Applies To
This page applies to anyone who has created an account on the Drishti Astro mobile application (package name: com.maxfate.drishti) or on our website. You may request deletion at any time, whether or not the app is still installed on your device, and you do not need to give a reason.
2. Deleting Your Account From the App
- 1.Open the Drishti app and sign in.
- 2.Go to the Profile tab.
- 3.Under 'Help & info', tap 'Delete account'.
- 4.Read what will be removed, then confirm.
3. Requesting Deletion Without the App
If you have uninstalled the app or cannot sign in, email drishti@maxfate.com from the email address on your account, or write to us from your registered mobile number, with the subject line "Delete my account". Include the mobile number you registered with so we can identify the account. We verify every request before acting on it, and we complete verified requests within thirty (30) days — usually much sooner. You may also call +91-8906220622 during business hours.
4. What Is Deleted
- ●Your saved birth profiles — name, gender, date, time and place of birth for you and any family members you added
- ●Your account details — name, email address and mobile number
- ●Your push notification token and notification preferences
- ●Any remaining wallet balance and referral credit, which is forfeited and cannot be restored
5. What Is Retained, and Why
Records of orders you have paid for are retained. Indian tax law requires MaxFate Private Limited to preserve issued invoices and the transaction records supporting them, so these remain in our accounting records for the statutory retention period. After deletion they are no longer linked to a usable account and cannot be accessed by signing in. Reports already generated and delivered to you are removed from your account view. Anonymous, aggregated statistics that cannot identify you may be retained for product measurement.
6. After Deletion
Deletion is permanent and cannot be undone. You are welcome to sign up again later with the same mobile number, but it will be a new account: previous reports, order history and any wallet balance will not be restored.
7. Questions
For any question about deletion or your data rights under the Digital Personal Data Protection Act, 2023, contact drishti@maxfate.com. If you are not satisfied with our response, you may escalate to our Grievance Officer, Manvendra Chaudhary (Chief Marketing Officer), at cmo@maxfate.com, as set out in our Grievance Redressal Policy.
For questions, contact drishti@maxfate.com